Head of Design
Miriam Achola
Product design and user research
How we are led
Led by practising engineers, not a sales layer
Every person on the leadership team still works on client problems directly, which is why the estimates you receive are defensible.
MA
Miriam Achola
Head of Design
Product design and user research
Miriam makes sure what we build is usable by the people who have to live with it. She runs research directly with end users, including those not comfortable with technology.
Background
- Product and service design for mobile-first audiences
- Leads our accessibility and usability standards
- Runs user research and design testing across engagements
“If a user needs training to complete a basic task, the design failed.”
— Miriam Achola, Head of Design
Next step
Talk to the person who will own your work
No account managers standing between you and the people building your system.